Safety First, Well-Being Always

Here at St. Louis Hills Assisted Living and Memory Care, our commitment to the overall safety and well-being of our residents and team members is and will always be our top priority. To address and combat the spread of the Covid-19 virus we have taken all necessary steps to ensure that our community is clean and safe, and all individuals who live, work, or enter our building follow proper guidelines.

What We Are Doing
While we are not a "health care facility" (hospitals and skilled nursing facilities are), we have a preparedness plan and protocols in place for all viruses like this, including the flu and norovirus.

We know our team plays an important role in ensuring the safety and well-being of our residents, visitors and fellow team members. Our team has been trained on respiratory illness, including infection control practices and monitoring for signs and symptoms of COVID-19.

Just as with any virus or infection, we follow guidelines established by the CDC, and state and local health departments. Below are steps we have asked our team members to take to help prevent COVID-19 from entering our community:

  • Wear a facemask at all times while at the community.
  • Wash hands regularly, especially when arriving to work, after interacting with residents, after using the restroom and after personal activities such as eating.
  • Avoid touching eyes, nose and mouth with unwashed hands.
  • Stay home if sick or showing symptoms of coronavirus.
  • Notify a supervisor or the Executive Director if they have traveled outside the United States within the past 14 days or have plans to in the future.
  • Ensure hand hygiene, tissues and masks are readily available for our residents and their loved ones.
  • Increase frequency of cleaning and sanitizing our common areas to prevent the spread of germs.
  • Follow approved dishwashing techniques in our kitchens.
  • Ask residents who aren’t feeling well to stay in their apartments or go to the hospital for further medical evaluations.
  • Our on-site resident care professionals are extensively trained to support our residents and monitor their health. At the earliest signs of one resident’s experiencing a similar illness and symptoms, we’ll enact extra infection-control procedures, including limiting non-essential activities in the community and notifying families and visitors.

General Guidelines

  • Visitors

    • Residents should always be allowed to have family and friends visit. These visits can take place in a designated visiting area or in the resident’s apartment when allowed by state guidelines.

      • Contact between the resident and the visitor is allowed. Keeping in line with current CDC recommendations, we ask that vaccinated residents and visitors wear masks inside in areas with substantial or high transmission.
    • All persons entering the community must be screened for signs and symptoms or possible exposure to COVID-19.
    • All visitors must adhere to the mask/face covering policy outlined in this plan.
    • We will post appropriate signage informing guests of our visitation policy and reminding them not to visit if they have symptoms of respiratory illness.
  • Monitoring/Screening of Signs and Symptoms
    We utilize the CDC recommended and Accushield Sign-in and Screening Kiosk. This technologically advanced system administers touchless temperature capture, vaccine verification, and smart COVID-19screening questions during visitor, staff, and healthcare provider sign-in to ensure safety, health, and peace of mind.

    • All persons entering the community must be screened for signs and symptoms or possible exposure to COVID-19.
    • Existing residents will be monitored/screened for signs and symptoms at least once per day, including taking temperatures.

      • Fully vaccinated residents may be exempt from daily screening. These residents will be educated/encouraged to perform daily self-checks and report if they are feeling sick or have a fever. These residents will be screened anytime they return to the community from an outing.
    • All visitors will be screened each day they are in the community.
    • Screening of staff will take place at the start of every shift.
  • Cleaning and Disinfection

    • Common areas and high-touch surfaces will be cleaned and disinfected frequently using an EPA-approved disinfectant.

      • Examples include tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks and touch screens.
    • Dining areas will be cleaned and disinfected between meals.
  • Testing

    • According to the CDC, the priorities for testing are staff or residents with symptoms and persons identified as part of an outbreak cluster by the public health department. All recommendations for testing are based on the capacity of available testing.
    • The following are examples of situations where individuals should be tested:

      • Staff with symptoms.
      • Residents with symptoms.
      • Residents with prolonged close contact, regardless of vaccination status.
      • New move-ins.
      • Existing residents returning from an admission to a hospital or skilled nursing facility.
      • Fully vaccinated associates who have a “high-risk” exposure. If a fully vaccinated employee lives with someone who has confirmed COVID-19, the employee may continue working as long as they are asymptomatic. It is advisable to test the employee as a precaution.
      • Community is experiencing an outbreak. Both residents and associates should be tested regardless of vaccination status.
      • Unvaccinated staff or residents who have had close contact (within 6 feet) with someone with confirmed COVID-19, if recommended by the health department or physician.
      • Persons identified by the public health department.
  • Masks/Face coverings

    • Unvaccinated Residents:

      • Will be asked and encouraged to wear a cloth face covering when outside their room/apartment
    • Vaccinated Residents:

      • Are not required to wear a face covering when in groups with other residents who are also fully vaccinated.
      • Will be asked and encouraged to wear a cloth face covering when in the presence of unvaccinated residents.
      • May be exempt from wearing a face covering at all times if allowed by state and local health department guidance.
      • Per updated CDC guidance, fully vaccinated persons should wear a mask indoors when in an area with “substantial” or “high” transmission rates. You can view your county’s transmission rate here: https://covid.cdc.gov/covid-data-tracker/#county-view.
    • Unvaccinated Staff:

      • Must wear a medical/surgical mask at all times in the community.
    • Vaccinated Staff:

      • Generally expected to wear a medical/surgical mask when in the community.
      • May remove their mask in small groups/meetings with other staff who are also fully vaccinated.
      • Maybe exempt from wearing a mask if allowed by state and local health department guidance.
      • Per updated CDC guidance, fully vaccinated persons should wear a mask indoors when in an area with “substantial” or “high” transmission rates. You can view your county’s transmission rate here: https://covid.cdc.gov/covid-data-tracker/#county-view.
    • Unvaccinated Visitors:

      • Must wear a cloth face covering when in the community.
    • Vaccinated Visitors:

      • Must wear a cloth face covering when in the presence of unvaccinated residents.
      • Maybe exempt from wearing a face covering if allowed by state and local health department guidance.
      • Per updated CDC guidance, fully vaccinated persons should wear a mask indoors when in an area with “substantial” or “high” transmission rates. You can view your county’s transmission rate here: https://covid.cdc.gov/covid-data-tracker/#county-view
  • Social Distancing

    • If possible, keep a distance of 6 feet between yourself and someone who is coughing, is sneezing or has a fever.

  • Culinary

    • In communities where at least 70% of residents are fully vaccinated, residents who do not live in the same apartment may dine together at the same table.

    • Visitors who are fully vaccinated or who present a negative COVID test result from within the past 72 hours may participate in communal dining unless restricted by your state or local health department.

      • Visitors should sit at a table only with the resident they are visiting.
      • Visitors should wear a cloth face covering or mask when in common areas of the community, including coming to/from the dining room.
      • Local restrictions on dining room/restaurant capacities will be followed.
  • Activities and Outings

    • If all residents participating in an activity are fully vaccinated, they may choose to have close contact and not wear a mask during the activity. If      unvaccinated individuals are present, all residents in the activity must remain 6 feet apart and wear a mask.

    • Outside performers, entertainers or volunteers can participate in activity programs to the extent visitors are allowed. They will be screened.

    • Visitors who are fully vaccinated may participate in activities unless restricted by their state or local health department.

  • Environmental Practices To Reduce Potential Exposure

    • Doors and windows will be left open when possible to reduce touching by multiple people and to improve ventilation.

    • Frequently touched objects will be removed from common areas.

  • Respond Aggressively to Signs and Symptoms

    • Symptomatic residents will be quarantined until tested, and communities will follow directions from the resident’s physician and local health department.

    • Team members will be reminded and encouraged to stay home if they feel ill.

If you have any questions, please reach out to  St. Louis Hill’s Executive Director.